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Business process outsourcing (BPO)

Business process outsourcing (BPO) is a broad term referring to outsourcing in all fields. A BPO differentiates itself by either putting in new technology or applying existing technology in a new way to improve a process. Business Process Outsourcing (BPO) is the delegation of one or more IT-intensive business processes to an external provider that in turn owns administers and manages the selected process based on defined and measurable performance criteria. Business Process Outsourcing (BPO) is one of the fastest growing segments of the Information Technology Enabled Services (ITES) industry. Different types of services by BPO industry are:

1. Customer Support Services
2. Technical Support Services
3. Telemarketing Services
4. Employee IT Help-desk Services
5. Inbound and Outbound Call services
6. Processing Data Entry Services / Data Processing Services
7. Data Conversion Services Scanning,
8. OCR with Editing & Indexing Services
9. Book Keeping and Accounting
10.Services Form Processing Services


Industry We work for BPO :

Insurance Sector.
Banking Sector.
Telecom Sector.
Health care and Retail sector.


 


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